Last updated: 28-12-2025

1. Introduction

Garage Shift is a product operated by AVENTECH LTD (company number 15659681), registered in England and Wales. This Privacy Policy explains how we collect, use, share and protect personal data when you use our website and the Garage Shift platform (“Service”). We comply with the UK GDPR and the Data Protection Act 2018.

If you have questions about this Policy or how we handle your personal data, please contact us (see Section 14).

2. Data Controller

The data controller responsible for your personal data is AVENTECH LTD.
For privacy enquiries or to exercise your rights (see Section 10), contact:
Email: support@garageshift.co.uk
Address: Lynton Avenue, London, NW9 6PE

3. Personal Data We Collect

We collect and process personal data you provide directly to us and data collected automatically through your use of the Service:

3.1 Information You Provide

  • Your name, email address, phone number and business details

  • Login credentials and account information

  • Billing and payment information (via our payment provider)

  • Customer and vehicle data you enter into the Service

  • Messages, support requests and communications you send to us

3.2 Information Collected Automatically

  • IP address, browser type, device and usage data

  • Cookies and similar technologies (see Section 12)

4. How We Use Your Personal Data

We use your data for the following purposes:

To provide and maintain the Service, including:

  • Account setup, authentication and support

  • Billing and payments

  • System updates and notifications

To improve the Service, including analytics and product development.

For legal and compliance obligations, e.g. accounting and fraud prevention.

For marketing, only where you have explicitly opted in.

We do not sell your personal data to third parties.

5. Lawful Basis for Processing

Under UK GDPR, we process personal data based on one or more of the following lawful bases:

  • Contract – necessary to deliver our services to you

  • Legitimate interests – system security, performance improvement and analytics

  • Consent – for optional features or marketing communications

  • Legal obligation – compliance with law and accounting rules

6. Data Sharing and Disclosure

We may share your personal data with:

  • Service providers that help deliver or support the Service (e.g., hosting, payment processors, support tools)

  • Professional advisers (where necessary for legal reasons)

We do not share personal data with advertisers or unrelated third parties. Any third party that processes your data on our behalf must adhere to strict data protection agreements.

7. International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place (e.g., UK-approved standard contractual clauses or adequacy decisions) to protect your information.

8. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data, including encryption, secure storage and access controls. However, no system is completely secure.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Service to you

  • Comply with legal and regulatory obligations

  • Address disputes and enforce agreements

When data is no longer needed, it is securely deleted.

10. Your Rights Under UK GDPR

You have rights regarding your personal data, including the right to:

  • Access the data we hold about you

  • Correct inaccurate information

  • Erase your data (“right to be forgotten”)

  • Restrict or object to certain processing

  • Withdraw consent

  • Export your data

To exercise these rights, contact: support@garageshift.co.uk. We respond to requests in accordance with applicable law.

11. Cookies and Similar Technologies

We use cookies and similar technologies on the website for:

  • Essential functionality (e.g., login sessions, security)

  • Preference settings

Non-essential cookies (e.g., analytics) are only used where you have provided consent under the applicable cookie banner.

12. Communications

We may send communications such as:

  • Account and service-related messages

  • System alerts and updates

  • Marketing messages where you have opted in

You can unsubscribe from marketing communications at any time.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. Material changes will be communicated through the Service or by email.

14. Contact Us

If you have questions, privacy concerns or wish to exercise your rights:

Email: support@garageshift.co.uk
Company: AVENTECH LTD
Address: Lynton Avenue, London, NW9 6PE