Communications & Notifications
Automatic emails and real-time alerts keep customers and staff in sync.
Automated Email Notifications
When a customer books, gets an invoice, or a booking is cancelled, Garage Shift sends the right notification automatically. You choose which events trigger notifications and how they're delivered.
- Automatic email confirmations for new bookings
- Invoice delivery by email with PDF attachment
- Booking cancellation emails sent automatically
Real-Time In-App Alerts
New bookings and important updates appear as real-time notifications inside your dashboard. The notification bell shows unread alerts at a glance, so you never miss a new booking or status change — even if you're already working in the system.
- Real-time notification bell in the dashboard
- Instant alerts for new bookings
- Read and unread tracking for each notification
- Click any notification to jump straight to the relevant record
Full Communication Log
Every email and SMS sent through Garage Shift is logged with delivery status, timestamp, and recipient details. If a message fails, you'll see it immediately. You can even set up a verified email domain so messages come from your own address, not a generic one.
- Complete log of all emails and SMS sent
- Delivery status tracking: sent, failed, or suppressed
- White-label email with your own verified domain
- Full audit trail for compliance and record-keeping
- Filter and search communication history
Get Started
Ready to transform your garage?
Join garages across the UK already using Garage Shift to streamline their workflow and grow their business.