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Customer Quotes: From Draft to Booked In

Price the work, send the quote, and book it in once your customer says yes.

2:15 video

What you'll learn

  1. Creating a quote by reg, with labour and parts from your catalogue and a note for the customer
  2. Sending it by email, with a WhatsApp share as well, valid for 14 days and fixed once sent
  3. Your customer accepting or declining it with one tap, on any device
  4. Getting a WhatsApp alert and a notification in the app either way
  5. Booking in an accepted quote from the To do card, with the labour and parts carried over to the jobsheet
  6. Raising a new quote from a completed jobsheet, and finding any quote by status, number, customer or reg
Read the transcript

Quotes let you price the work first, and book it in once your customer says yes. Let's follow one from start to finish.

Choose Create, then Quote. Type the reg, and the car is found, along with the customer if they've been in before.

Add labour and parts from your catalogue, and a note for the customer if you like. Save it as a draft, and from then on, it saves as you go.

When it's ready, choose Send quote. Your customer gets a link by email, and you can share it on WhatsApp as well. It's valid for 14 days. Once it's sent, it's fixed. To change it, duplicate it.

Your customer opens the quote on any device, sees exactly what's included, and accepts or declines it with one tap.

Either way, you'll know straight away, with a WhatsApp alert, and a notification in the app.

An accepted quote doesn't go in your diary on its own. It waits on your dashboard, in the To do card, until you book it in.

Choose Create booking. The customer, car and services are already filled in. Pick a time and save, and the labour and parts carry over to the jobsheet. The quote now shows Booked in, with a link to the job.

Found more work on a car? Once a job is complete, choose Raise new quote from the jobsheet's menu. The customer and car are filled in, ready for you to price.

You'll find every quote under Quotes. Filter by status, or search by quote number, customer or reg.

Already a customer and need a hand? Contact support.

See it running before you decide.

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